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We are committed to providing safe, fast, and transparent shipping services to ensure a satisfying shopping experience for our customers.
1. Shipping Information
| Order Processing Time | Shipping Time | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| 1 – 3 business days | 6 – 8 business days | 7 – 11 business days (processing + shipping) | Flat rate $6.99 |
2. Delivery Area
We ship to all 50 U.S. states, including Alaska and Hawaii.
Note: We do not deliver to P.O. Boxes. Please provide a physical address with a recipient available to receive the package.
3. Shipping Carriers
Your order will be shipped via trusted partners:
- UPS (United Parcel Service)
- USPS (United States Postal Service)
- FedEx
The shipping carrier will be selected based on your delivery address.
4. How to Track Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can enter your tracking number on the Track Your Order page on the Zamimart website to check your order status. Please allow 1–3 business days for tracking information to be updated.
5. Factors Affecting Delivery Time
Several factors may affect the estimated delivery time:
| Factor | Specific Impact |
|---|---|
| Bad Weather | Snowstorms, heavy rain may delay delivery by 1–3 days |
| Major Holidays | Holidays like Christmas, Thanksgiving may cause delays |
| Delivery Location | Rural or remote addresses may take additional days |
| Carrier Issues | Overloads or technical problems at UPS/USPS/FedEx may affect delivery times |
6. Important Notes
- We are not responsible for delays caused by carriers or force majeure events.
- Orders undeliverable due to invalid addresses or shipments to P.O. Boxes will be canceled or returned.
7. Shipping Support Contact
If you need assistance with shipping or tracking, please contact us:
- ZAMA, LLC
- Email: [email protected]
- Support Time: Monday – Friday (9:00 AM – 5:30 PM EDT)