Zamimart, a brand under ZAMA, LLC (Florida, USA), highly respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share personal information when you access and use the Zamimart website, purchase throw pillow covers, or interact with related services. By using Zamimart services, you agree to the terms outlined in this policy.

1. Scope of Application

This policy applies to all personal information collected by Zamimart when you visit our website, place an order, subscribe to our newsletter, or interact with our customer support services. It also covers internal operations and third parties we collaborate with (e.g., shipping carriers, payment gateways). This policy does not apply to external websites linked from Zamimart if they have separate privacy policies. Any changes to our terms will be announced prior to implementation. Continued use of our website after changes indicates your agreement with the new version.

2. Personal Information Collected

Zamimart collects two types of information: Information you directly provide and technical/behavioral data collected automatically.

Information you provide:

When you register an account, place an order, or fill out a contact form, we collect:

  • Full name;
  • Shipping address (include house number, street, city, state, ZIP code);
  • Phone number;
  • Email address;
  • Billing ZIP code;
  • Payment verification data (card number, cardholder name, expiry date) when using credit cards or PayPal.

Technical and behavioral information:

When you access our website, we collect:

  • IP address;
  • Browser type (Chrome, Safari, Firefox, etc.);
  • Operating system (Windows, macOS, iOS, Android);
  • Screen resolution;
  • Device type (Desktop, phone, tablet);
  • Access times, visit frequency;
  • Pages viewed, time on each page, clicked links;
  • Referring sources (referral links, search engines, social media, ads).

We also use cookies, web beacons, and other tracking technologies to analyze user behavior and improve user experience.

Third-party data: 

From partners like Google Analytics, ad platforms, or social media (if you interact via links), we may receive abstracted data like user segments, interest groups, and aggregate interaction data — only with your consent or cookie settings enabled. 

We do not collect sensitive personal data (e.g., beliefs, health, biometrics) without your explicit consent.

3. Methods of Information Collection

Zamimart collects personal information through:

  • Direct forms: When you register, place orders, submit feedback, or contact support.
  • Cookies and automated technologies: Used to track visits, page views, time spent, and click interactions to analyze user behavior and optimize the website.
  • Partner data: Information from payment processors, shipping services, and advertising platforms (e.g., payment verification, delivery status, ad feedback).
  • Email and ad interactions: Data such as email opens, clicks, and ad interactions are collected using tracking pixels to improve campaigns and content.

We follow principles of data minimization, transparency, and user control — you can disable cookies or request data deletion at any time.

4. Purpose of Using Your Information

We use your personal data for lawful and essential purposes, including:

  • Processing transactions: Order confirmation, payment processing, shipping, order status updates, and post-purchase support.
  • Customer support: Addressing inquiries, handling complaints, processing returns or refunds.
  • Personalizing your experience: Recommending suitable products, showing relevant offers, and optimizing UI based on user habits.
  • Marketing and promotions: With your consent, we send promotional emails, newsletters, product updates, and use behavioral data to enhance marketing campaigns.
  • Service analysis and improvement: Using statistical and behavioral data to evaluate performance, identify errors, test features, and improve UX.
  • Legal compliance and rights protection: Retaining data for tax/accounting compliance or in case of legal disputes, and protecting Zamimart's legal rights.

All usage is based on valid legal grounds — primarily your consent or our legitimate interest — and never exceeds the stated purpose.

5. Sharing Information with Third Parties

Zamimart only shares your data when necessary to operate services, comply with the law, or protect our rights. This includes:

  • Core service partners: Shipping providers (UPS, USPS, FedEx), payment gateways (PayPal), email service providers, and technical infrastructure providers. All are contractually bound by strict confidentiality.
  • Legal compliance and rights protection: We may disclose data when required by law, to combat fraud, or to protect Zamimart and its users.
  • Business transactions: In the case of mergers, acquisitions, or transfers of part/all of Zamimart's operations, personal data may be transferred to the new owner.

Commitment: Zamimart does not sell, rent, or trade your personal data to others without your clear consent.

6. Data Security

We implement strict measures to safeguard your personal data:

  • SSL encryption secures browser-server communications.
  • Payments are processed via PCI-DSS compliant gateways.
  • Data servers are housed in secure data centers with physical access controls (keycards, surveillance, 24/7 security).
  • Sensitive data (e.g., card numbers, passwords) are encrypted before storage.
  • Internal access to data is strictly limited to authorized personnel only.
  • Regular security audits, vulnerability tests, and updates are performed.

In the event of a breach or data leak, Zamimart will follow its incident response procedure, notify affected users, and report to relevant authorities as required.

7. Use of Google Analytics

We use Google Analytics (by Google LLC) to collect information on how users interact with our website. Cookies track which pages you visit, duration, and actions. We've enabled the IP anonymization feature (_anonymizeIp()), which shortens your IP before storage to reduce identifiability.

You can disable cookies in your browser, though this may affect website functionality. Google also offers a browser add-on to opt out of Analytics tracking. The legal basis is your consent and our legitimate interest in improving website performance.

8. Email Marketing and Newsletter

If you subscribe to our newsletter and consent to provide your email, we will send updates on new products, discounts, and events. Subscription uses double opt-in to confirm your intent. If not confirmed within 30 days, data is auto-deleted. Confirmed emails are retained until you unsubscribe.

We use SendGrid to track email opens and link clicks via hidden pixels and identifiers to optimize content. This data is processed anonymously and not directly linked to other personal data. You can block this tracking by disabling image loading in emails, but it may affect email display.

9. Your Rights under CCPA

If you're a U.S. resident (e.g., California), the California Consumer Privacy Act (CCPA) grants you these rights:

Data Rights

  • Right to Know: What data we collect, use, and share.
  • Right to Access & Obtain a Copy: Request access and receive a copy of your personal data.
  • Right to Correct: Request corrections to inaccurate or incomplete data.
  • Right to Delete: Request deletion, unless restricted by legal obligations (e.g., tax records).
  • Right to Opt-Out of Sale/Sharing: You may opt out of any sale or commercial sharing of your data.
  • Right to Withdraw Consent: You can withdraw previously given consent (e.g., email marketing).
  • Right to Restrict/Object: Request restrictions or object to certain types of processing.

Protection and Complaints

  • Right to Non-Discrimination: You won't be penalized for exercising your privacy rights.
  • Right to File a Complaint: You may lodge a complaint with a data protection authority if your privacy is violated.

To exercise your rights, contact us at [email protected]. We will verify your identity and respond within the legally required timeframe.

10. Cookies and Similar Technologies

Zamimart uses cookies and similar technologies to remember sessions, user preferences, track behavior, and analyze site performance. Cookies help retain your shopping cart, store login info, and optimize UX.

You can disable cookies in your browser, though this may limit functionality. We only use third-party advertising cookies with your consent. See our Cookie Policy page for more details.

11. External Website Links

Our website may contain links to external sites that are not controlled by Zamimart. Our privacy policy does not apply to those sites. You should review their privacy policies separately to understand how your data is handled.

12. Data Retention

We retain personal data only as long as necessary for its intended purpose (e.g., order fulfillment, customer support, newsletter delivery). For example, order and invoice data may be kept for 7 years to comply with accounting/tax regulations. Newsletter data is retained up to 13 months from the last interaction.

When no longer needed or upon your request, we delete or deactivate the data securely, ensuring no residual copies are left unmanaged.

13. Policy Changes

Zamimart reserves the right to update, revise, or amend this policy at any time to reflect operational changes or comply with legal requirements. Changes will be posted clearly on our website with an effective date. Continued use of our services after changes means you accept the updated version.

We encourage you to review this policy regularly to stay informed about your data rights and how your information is handled.

14. Contact

If you have questions, concerns, or wish to exercise any of your data rights, please contact us: 

Last Updated: September 27, 2025