Welcome to the Billing Terms & Conditions page of Zamimart – a brand under ZAMA, LLC, specializing in decorative throw pillow covers for the US market. The purpose of this page is to provide a complete and transparent outline of the regulations concerning pricing, shipping fees, payment methods, order confirmation, as well as the rights and obligations of customers when transacting on our website. Please read the following terms carefully to understand the payment process and ensure your rights when shopping at Zamimart. By placing an order on Zamimart, you agree to be bound by these Billing Terms & Conditions.
1. Product Prices
The product price clearly listed on the Zamimart website is the final price applicable to each product. The price includes all costs directly related to the product, with no other additional fees beyond the shipping fee. However, product prices may change without prior notice depending on promotional programs or company policies. Customers should carefully check the displayed price before completing the payment to avoid unwanted confusion.
2. Shipping Fee
In addition to the product price, a fixed shipping fee of $6.99 will be applied to every order. This fee applies to all orders, regardless of quantity or size, to ensure a fast and safe delivery process. The shipping fee will be clearly displayed on the cart page and checkout page, allowing customers to know the total cost due before confirming the order. Customers are responsible for carefully checking the shipping fee information before completing their order.
3. Payment Methods
Zamimart supports a variety of convenient and secure payment methods to meet the diverse needs of customers, including:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
All payment transactions are conducted through the secure PayPal payment gateway to ensure the safety of customers' financial information. Orders will be processed and shipped after the system confirms successful payment. Should any issues arise during the payment process, customers can contact our customer service department for timely support.
4. Order Confirmation and Invoice
Immediately after completing the payment, customers will receive an order confirmation email from Zamimart. This email will include details of the ordered products, quantity, product price, shipping fee, and the total amount paid. Concurrently, an official electronic invoice will be attached for the customer's convenience in cross-referencing and record-keeping. Providing an electronic invoice ensures transparency and facilitates customers in managing their personal finances.
5. Order Cancellation and Refund Policy
Customers may request an order cancellation within 8 hours from the time the order was placed. To proceed with an order cancellation or refund request, customers must immediately contact Zamimart's customer service department via email. After receiving and confirming the order status, Zamimart will initiate the refund process. The time it takes for you to receive the money is approximately 3–7 business days, depending on the policies and processing times of third parties. For orders that have already been packaged or shipped (request submitted after 8 hours), cancellation or refund requests will not be accepted according to company policy.
6. Customer Responsibility
Customers are responsible for providing accurate and complete information regarding their personal details, shipping address, as well as payment information throughout the ordering process. Providing incorrect or incomplete information may lead to order delays, failure to deliver on time, or inability to process the order. Customers must carefully check information regarding price, shipping fees, and payment methods before confirming the order. Zamimart is not responsible for incidents arising from inaccurate information provided by the customer.
7. Security of Payment Information
Zamimart is committed to securing all customer personal and payment information according to security standards. We use modern encryption technology to protect data from unauthorized access or misuse. Payment information will only be used to process orders and will not be shared with third parties for commercial purposes unless otherwise required by law. Customers can feel completely secure when making payment transactions on the Zamimart website.
8. Changes to Terms
Zamimart reserves the right to amend, supplement, or update these payment terms to comply with legal regulations as well as business operational realities. All changes will be clearly communicated on the official Zamimart website before taking effect, ensuring the rights and obligations of customers. A customer's continued use of the service after the terms have been updated signifies agreement and acceptance of the new terms.
We sincerely thank you for choosing Zamimart for your home decor shopping needs. The payment terms above are established to help customers clearly understand the procedures, rights, and responsibilities involved in the purchasing process. If you have any questions or require further assistance, please contact Zamimart's customer service department via:
- ZAMA, LLC
- Email: [email protected]
- Support Time: Monday – Friday (9:00 AM – 5:30 PM EDT)
